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Public Diplomacy and Digital Design Specialist

Washington, DC
Competitive Innovations, LLC (CI) is seeking a Public Diplomacy and Digital Design Specialist to support the U.S. Department of State, Bureau of Democracy, Human Rights and Labor, Office of Policy Planning and Public Diplomacy (DRL/PPD). The position supports public diplomacy and communications infrastructure, strategies, content, and events for DRL. This position will support the Public Diplomacy Advisor, and through them to the Office Director. This is a full-time position located in Washington, D.C.
  • Support DRL/PPD’s audio-visual engagement by producing compelling and informative short videos, graphics, and infographics for use on the Bureau’s social media platforms and for public and private events to complement the bureau’s media content and engagement, and to support overall messaging strategies.
  • Use technical skills to produce live and recorded in-person videos, including B roll, of DRL leadership, advisors, events, or material for themed content. 
  • Translate complex foreign policy into easily understandable designs to advance democracy, human rights, and labor rights around the globe.
  • Understand social media requirements and restrictions for content including images, photographs, graphics, and videos and recommend necessary changes to optimize content. Adjust sizes, pixel requirements, etc. to maximize the visual effectiveness of products on various social media platforms including Facebook, Twitter, Instagram, and YouTube, among others.
  • Host and run large meetings and webinars, including the facilitation of breakout rooms on virtual platforms including Zoom for Government, Microsoft Teams, Google Meets, and/or WebEx.  Create graphics to overlay onto these platforms for sleekly designed events, including lower thirds, and intro graphics and music.
  • Work with the office in planning and conducting online engagement such as livestreamed interviews and outreach events featuring subject matter experts and Department leadership, from concept and creation of preparatory materials to promotional efforts and technical hosting.
  • Partner with U.S. embassies overseas to engage digitally with foreign audiences who participate in human rights-related and embassy-associated groups at post while DRL principals are on travel or via digital interactive outreach.
  • Advise the office on messaging strategies that could achieve greater impact in short- and long-term strategic communications planning.  Contribute to messaging campaign planning from conception to publication, including securing necessary permissions and clearances.
  • Serve as a liaison to internal bureau offices and advise them on public diplomacy opportunities involving videos and graphics.  Maintain effective relationships with and serve as a liaison to the International Visitor's Leadership Program.
  • Serve as backup manager of DRL’s institutional and principal digital media properties, including Facebook, Twitter, and other engagement tools.  On a daily basis, contribute to oversight of the team’s shared mailbox.  Serve as regular backup and support to team members working in other areas of public engagement.
 Minimum Qualifications:
  • Active Secret Security Clearance
  • Bachelor’s degree in relevant field
  • Extensive technical knowledge of platforms and best practices for maintaining online presences—including internet websites and social media.
  • Experience hosting events on interactive virtual platforms.
  • Ability to curate content for DRL online properties by actively monitoring the development of U.S. democracy promotion and human rights protection policies and global digital communications in this field.
  • Ability to develop original content for DRL online properties and other public fora using public affairs content, policy knowledge, and best practices for online communications.
  • Knowledge of Section 508 accessibility regulations and policies; the ability to ensure 508 compliance of materials posted to the internet; and the ability to educate partners about 508 accessibility requirements.
  • Experience with these software products: Microsoft Office Suite (Word, Excel, PowerPoint, Access); Microsoft Outlook; Adobe Products (PhotoShop, InDesign, Illustrator, Acrobat Pro, Dreamweaver, Premiere Pro); HootSuite; Gsuite (Google Docs, Gmail); Slack; Canva; Moovly.
  • Familiar with lighting, sound production (audio recorders, microphones, etc.), and using props in makeshift environments (ie not in a studio), and be able to edit film and sound, and make video clips using raw footage, other footage, photographs, animation, and special effects.    
  • Knowledge of U.S. foreign affairs/policy, especially pertaining to democracy promotion and human rights protection. 
  • Knowledge of communications and public relations theories and best practices.
  • Knowledge of documentaries, podcasts, and other story-telling approaches.
  • Knowledge of the Department of State policies and procedures, preferred
  • Qualified candidates that are HUBZone residents, preferred (check your status here:  https://maps.certify.sba.gov/hubzone/map#center=39.828200,-98.579500&zoom=5)
Competitive Innovations (CI) is a technology partner and trusted advisor to government and industry customers with critical demand for information technology, program management, cyber security, mission support, and secure high integrity web-based solutions. Founded in July 1999, CI’s dedicated professional team is committed to excellence, persistence, and agility in solving complex challenges and delivering innovative solutions.  CI is a SBA HUBZone certified small business concern, Microsoft Gold Certified Partner/CSP, Kentico Gold Partner, U.S. General Services Administration (GSA) Federal Supply Schedule Multiple Award Schedule (MAS) prime and Navy SeaPort-NxG prime contractor.  All qualified applicants receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability or military/veteran status.

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